Executive Automation Get the free AI auditFree AI audit

Professional Services (legal, accounting, insurance) › Law Firms · Not Law Firms? See all Professional Services pages

For owner-led law firms · 5–200 staff

New client calls answered, even after 5pm.

Ava, a 24/7 AI receptionist, answers when your team can't, collects the intake details you choose, and books consultations onto your calendar. Web inquiries get a fast, personal reply. Consultations that don't sign get followed up. She never gives legal advice. You own all of it.

  • Free AI audit
  • One-page report
  • Fixed price, agreed up front
  • You own everything

Where leads leak

At 7pm, the person who needs you calls. Then they call the next firm.

By the numbers · industry data, not our results

48%

of law firms couldn't be reached by phone at all in a secret-shopper test of 500 firms, even counting callbacks.

Industry data: Clio Legal Trends Report, 2024

67%

of law firms emailed by the same secret shoppers didn't reply at all.

Industry data: Clio Legal Trends Report, 2024

Someone was in a crash this afternoon. Or they were just served with papers. At 7pm, they search for a lawyer and call you.

Voicemail. So they fill in a form on the next firm's website, and that firm calls them back first.

In smaller firms, the attorney is often the intake line, which means every call during a hearing or a client meeting is at risk.

After-hours calls from potential clients

People call when something has just happened, which is often not between 9 and 5.

Web inquiries waiting for a callback

A form that waits for an attorney to be free can wait until tomorrow.

Intake by hand

Case basics and contact details collected over several calls, then re-typed into your system.

Consultations that don't sign

Prospective clients who had a consult but didn't sign often get no follow-up at all.

The offer

The 24/7 Intake Desk for Law Firms

Every potential-client call answered and taken through the intake script you approve, consultations booked, web inquiries answered fast, and consultations that didn't sign followed up. No legal advice, ever.

  1. Free AI audit call and a short one-page report

    A 30-minute call with Nicolas about what a potential client gets today after hours, during hearings and when they fill in your web form. He reviews your numbers (and, only if you agree, one test inquiry) and sends a report covering where new matters leak, a rough monthly cost clearly labeled as an estimate, and the 1–3 fixes he'd make first, ranked by payback. It's a short one-page report, and Nicolas gives you a date for it on the call.

  2. Your first automation system, built

    If it's worth fixing, we build the one system your report ranks first (for example, the after-hours intake line) inside Clio, MyCase, PracticePanther, Lawmatics or whatever your firm runs. Fixed scope, fixed price, in writing. First system live fast, with the timeline agreed in writing before we start.

First systems we'd build for law firms

  • After-hours and in-hearing intake line. Ava answers, asks only the intake questions you approve, books the consultation and sends the summary to your team. She never gives legal advice or predicts an outcome.
  • Missed-call text-back. A potential client whose call you miss gets a text from your firm's number automatically, with a way to book.
  • Web-inquiry first reply. Every form and email inquiry gets a fast, personal first reply, from a named person if you like, with a link to book the consultation.
  • Unsigned-consultation follow-up. Prospective clients who consulted but didn't sign get polite follow-ups on a schedule you set. It stops the moment they reply.
  • Engagement letters, documents and intake data. Reminders until the engagement letter is signed and documents come back, and intake details entered into your practice-management system without re-typing.

The risk is on us

The audit is free and the report is yours to keep, even if we never work together. If we build, it's a fixed scope at a fixed price agreed in writing, with a full refund before work starts. You own the setup, scripts, data and logins, there's no lock-in, and a person stays in charge of anything touching money or customers. You approve every script before anything goes live. See our refund policy.

Rough estimate

What could this be costing you?

By the numbers · industry data, not our results

~7×

as likely to qualify a web lead when the firm tried to contact it within an hour, compared with trying even an hour later.

Industry data: Harvard Business Review, 2011

23%

of 2,241 US companies audited never responded to a web inquiry at all.

Industry data: Harvard Business Review, 2011

Put in your own numbers to see your own rough estimate. Nothing is filled in for you, and nothing here is data about your business or your industry.

Your estimated work at risk per monthEnter your three numbers to see your estimate.

Your estimate, based on the numbers you enter. Not a quote or a promise. It's the value of work that may be slipping away, not a price for our services. The free AI audit replaces it with your real numbers.

The Free AI Audit

How it works

This audit covers both calls and written inquiries: how calls are answered, how fast web and email inquiries get a reply, and how quotes and proposals are followed up. It uses your numbers, not industry guesses.

  1. A short intro call

    30 minutes, free, booked below. Tell Nicolas how calls, new inquiries and follow-up work today. If it's not a fit, he'll tell you on the call.

  2. Nicolas reviews it

    He works from your numbers and, only if you agree, one or two test inquiries at times you choose. We never test your business without telling you first.

  3. A short one-page report

    Nicolas gives you a date for it on the call. It covers where your leads leak, a rough monthly cost (clearly labeled as an estimate), and the 1–3 fixes we'd make first, ranked by payback. It's yours to keep, whether or not we ever work together.

What the audit looks at for law firms

  • What a caller gets after hours and during hearings or meetings
  • How fast web inquiries get a first reply (with your OK, one test inquiry)
  • Who does intake today, and what details get collected
  • How consultations get booked: first contact, or after several callbacks
  • How prospective clients who didn't sign are followed up
  • Where engagement letters and document requests stall

What we don't do: call your business pretending to be a customer without telling you, share your numbers, or use them for anything else.

After the audit

What we fix

By the numbers · industry data, not our results

100×

lower odds of reaching a web lead by phone when it was called at 30 minutes instead of within 5 minutes.

Industry data: Lead Response Management Study (MIT / InsideSales.com), 2007

If the audit finds something worth fixing, you get a fixed-price plan in writing. There's no public price list, because every business runs different tools and has different leaks. You'll know the cost before any work starts.

Ava, 24/7 AI receptionist

Answers 24/7, asks the intake questions you approve (what happened, when, where, contact details), books the consultation and sends the summary to your team. She never gives legal advice or promises an outcome.

Missed-call text-back

A potential client whose call you miss gets a text from your firm's number automatically, so they hear from you before they call the next firm.

Lead follow-up

Every web inquiry gets a fast, personal first reply. Consultations that didn't sign get a polite follow-up on a schedule you set.

Office automation

Engagement-letter and document reminders, appointment reminders and weekly intake reporting, inside your own tools.

Hear Ava for yourself

Talk to Ava on our live demo, like one of your customers would. The demo is set up as an HVAC company; yours would know your business, hours and rules. Demo bookings are pretend.

Open the live Ava demo

  • First system live fast, with the timeline agreed in writing before we start
  • You own everything: setup, scripts, data, logins
  • Fixed-price plan after the audit
  • No lock-in
  • A person stays in charge of anything touching money or customers

Second free option

Free Website & ChatGPT Visibility Audit

By the numbers · industry data, not our results

47%

of mobile searchers say they're more likely to look at other brands if a business has no phone number in its search results.

Industry data: Google / Ipsos, The Role of Click to Call, 2013

Not phone-heavy, or want to start smaller? We check your public website: your Google PageSpeed scores, whether calling or booking is obvious on a phone, your basic search setup, and whether ChatGPT and other answer engines recommend you or a competitor for searches like "personal injury lawyer near me". It's free: you get a short one-page report, and Nicolas gives you a date for it on the call. Nothing to install, and we only look at what's public.

AI answers change from one run to the next, so the report is a dated snapshot, not a ranking.

Book a call and ask for the free Visibility Audit

Proof, honestly

We're new. Here's how we earn your trust.

We don't have case studies to show you yet, and we won't make any up. Instead: the audit is free and you keep the report; you can hear the system working before you spend a dollar; and if it's not a fit, we'll say so.

Who you'll talk to

Nicolas Sposato, CEO of Executive Automation. He runs the intro call, reviews your audit himself and sends you the report.

Is this for you?

Good fit

  • Owner-led firm with 5–200 staff (or a busy solo practice)
  • Potential clients call at all hours
  • Attorneys or paralegals handle intake between other work
  • Consultations or engagement letters need follow-up

Probably not a fit

  • You already have a 24/7 staffed intake team
  • All new matters come by referral and get a same-day call
  • You want a chatbot that answers legal questions (we won't build that)

FAQ

Straight answers

Questions from law firms

Will Ava give legal advice?

No. She collects the facts you choose, books the consultation, and tells callers an attorney will follow up. You approve every script, including how she introduces herself.

What about conflicts and confidentiality?

We build inside your own tools and accounts, and you decide exactly what gets collected before a conflict check. Professional-conduct rules vary by state, so you approve every script before it goes live. We don't make compliance claims on your behalf.

Can it handle Spanish-speaking callers?

Ask us on the intro call. We'll only say yes if we can show you it working in Spanish for your intake before you commit.

I'm a solo attorney. Is this for me?

Often it fits best, because you're the intake line. If the audit shows it isn't worth fixing, we'll tell you.

Which system would you build first?

Whichever one your audit ranks first by payback, using your numbers. If after-hours calls are the leak, we start with the intake line. If consultations aren't signing, we start with follow-up. One system first, then you decide whether to add the next.

Common objections

How much does it cost?

There's no public price list, because every business runs different tools and has different leaks. The audit is free. If you want help afterwards, you get a fixed price in writing before any work starts: no day rates and no surprise invoices.

What exactly is in the free AI audit?

A one-page report: where your leads leak, a rough monthly cost estimate (clearly labeled as an estimate and built only from your numbers), and the 1–3 fixes we'd make first, ranked by payback. It's yours to keep.

Is the audit really free? What's the catch?

No catch. It's how we find out whether we can help. You keep the report either way, and if there's nothing worth fixing, we'll tell you. You can also start with the free Website & ChatGPT Visibility Audit.

How long does the report take?

It's a short one-page report, and Nicolas gives you a date for it on the call. There's no fixed turnaround, because it depends on what the audit needs to look at.

We already have a receptionist, an answering service or someone on it.

Good. The audit is still a useful check: it shows what happens to the calls and inquiries that slip past (lunch, after hours, two lines ringing at once, the busy weeks). If everything's covered, you'll have that in writing, and we'll tell you there's nothing to fix.

AI sounds robotic. My customers won't like it.

That's the right worry. Listen to the demo and judge for yourself. If Ava isn't good enough for your customers, we shouldn't build it. She can hand off to a person whenever you want.

Will customers know they're talking to AI?

You decide how Ava introduces herself, but we don't recommend pretending she's a person.

Does it work with my software?

We build inside the tools you already use. Tell us what you run (Clio, MyCase, PracticePanther or Lawmatics) on the intro call, and we'll confirm exactly how we'd connect to it before you commit to anything.

Do I need a new phone number?

No. Ava and missed-call text-back run on your existing number.

How fast is the first system live?

Fast. We start with one system and build it inside your existing tools, and the timeline is agreed in writing before we start.

Is there a contract? What if I want out?

Builds are a fixed scope at a fixed price, usually a deposit up front and the balance on delivery. Ongoing support is optional, billed monthly, and can be canceled any month. Before work starts, you get a full refund. You own the setup, scripts, data and logins, so nothing is held hostage. See our refund policy.

Is my data safe?

Systems are built inside your own tools and accounts. Your data stays yours, it's never used to train anyone else's software, and a person stays in charge of anything touching money or customers. We'll map exactly what each piece touches on the intro call.

We tried automation before and it didn't work.

That's common, often because it was a big project that never shipped, or nobody owned it after launch. We start small: fixed scope up front, one system first, built in your tools, with a person in charge. Tell us what broke last time, and we'll tell you honestly whether we'd hit the same wall.

We're too small, or too busy, for this.

Could be, and we'll tell you if so. The audit sometimes finds nothing worth fixing. But small teams often lose the most per missed inquiry, because the owner is the one on the job. The call is 30 minutes, and you can book a slot a few weeks out.

Who will I talk to?

Nicolas Sposato, CEO of Executive Automation. He runs the intro call, reviews your audit himself and sends the report.

Do you have case studies?

Not yet. We're new, and we'd rather show you a live demo and a free AI audit than invent numbers.

Book the free AI audit

Find out what a potential client gets when they call after 5pm.

Pick a time for the short intro call. After it, Nicolas reviews your answers and sends a short one-page AI audit report. He'll give you a date on the call. Free, useful even if we never work together, and if there's nothing to fix, we'll tell you.

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