Logistics, Retail & E-commerce › Retail Stores (multi-location) · Not Retail Stores (multi-location)? See all Logistics, Retail & E-commerce pages
For owner-led independent and multi-location retailers · 5–200 staffAva answers store calls when staff are with customers, handles the questions you approve (hours, directions, returns, whether you carry something) and routes the rest. Special orders and repairs get "ready for pickup" updates automatically. You own all of it.
Not sure the leak is in your calls? Start with a free Website & ChatGPT Visibility Audit.
Where leads leak
By the numbers · industry data, not our results
70%
of mobile searchers have used click to call to reach a business straight from the search results.
Industry data: Google / Ipsos, The Role of Click to Call, 2013
A customer calls to ask whether you have something in stock before they drive over. Your staff are with customers, so it rings out.
They call the next store, or order online from someone else.
Meanwhile, special orders arrive and sit until someone has time to call each customer, and every location's numbers get pulled together by hand.
Busy hours are exactly when the phone goes unanswered.
Hours, returns and stock questions asked when you're closed.
"It's ready" calls made by hand, or not at all.
Sales and stock numbers pulled together manually.
Rough estimate
By the numbers · industry data, not our results
~7×
as likely to qualify a web lead when the firm tried to contact it within an hour, compared with trying even an hour later.
Industry data: Harvard Business Review, 2011
23%
of 2,241 US companies audited never responded to a web inquiry at all.
Industry data: Harvard Business Review, 2011
Put in your own numbers to see your own rough estimate. Nothing is filled in for you, and nothing here is data about your business or your industry.
Your estimate, based on the numbers you enter. Not a quote or a promise. It's the value of work that may be slipping away, not a price for our services. The free AI audit replaces it with your real numbers.
The Free AI Audit
This is the phone version of the audit: how calls are answered, what happens to missed and after-hours calls, how fast people hear back, and how quotes are followed up. It uses your numbers, not industry guesses.
30 minutes, free, booked below. Tell Nicolas how calls, after-hours calls and quotes work today. If it's not a fit, he'll tell you on the call.
He works from your numbers and, only if you agree, one or two test inquiries at times you choose. We never test your business without telling you first.
Nicolas gives you a date for it on the call. It covers where your leads leak, a rough monthly cost (clearly labeled as an estimate), and the 1–3 fixes we'd make first, ranked by payback. It's yours to keep, whether or not we ever work together.
What we don't do: call your business pretending to be a customer without telling you, share your numbers, or use them for anything else.
After the audit
By the numbers · industry data, not our results
100×
lower odds of reaching a web lead by phone when it was called at 30 minutes instead of within 5 minutes.
Industry data: Lead Response Management Study (MIT / InsideSales.com), 2007
If the audit finds something worth fixing, you get a fixed-price plan in writing. There's no public price list, because every business runs different tools and has different leaks. You'll know the cost before any work starts.
Answers every store's calls, handles the questions you approve, checks stock where your POS allows it, and routes everything else to the right location.
A missed caller gets a text from your store's number automatically.
Special-order and repair customers get "ready for pickup" messages automatically. Web inquiries answered fast.
Cross-location reporting, reorder reminders and invoice chasing for wholesale accounts, without re-typing.
Talk to Ava on our live demo, like one of your customers would. The demo is set up as an HVAC company; yours would know your business, hours and rules. Demo bookings are pretend.
Second free option
By the numbers · industry data, not our results
47%
of mobile searchers say they're more likely to look at other brands if a business has no phone number in its search results.
Industry data: Google / Ipsos, The Role of Click to Call, 2013
Not phone-heavy, or want to start smaller? We check your public website: your Google PageSpeed scores, whether calling or booking is obvious on a phone, your basic search setup, and whether ChatGPT and other answer engines recommend you or a competitor for searches like "your product store near me open now". It's free: you get a short one-page report, and Nicolas gives you a date for it on the call. Nothing to install, and we only look at what's public.
AI answers change from one run to the next, so the report is a dated snapshot, not a ranking.
Book a call and ask for the free Visibility AuditProof, honestly
We don't have case studies to show you yet, and we won't make any up. Instead: the audit is free and you keep the report; you can hear the system working before you spend a dollar; and if it's not a fit, we'll say so.
Nicolas Sposato, CEO of Executive Automation. He runs the intro call, reviews your audit himself and sends you the report.
FAQ
Where your POS or inventory system allows it. Otherwise she takes the question and the store calls back. We confirm which on the intro call.
No. It works with your existing numbers.
Many do, and Ava can hand off to a person whenever you want. Her job is to catch the calls nobody can get to.
It only answers with what you approve and what your systems actually show. Anything it isn't sure about goes to a person, and a person stays in charge of refunds and anything touching money.
There's no public price list, because every business runs different tools and has different leaks. The audit is free. If you want help afterwards, you get a fixed price in writing before any work starts: no day rates and no surprise invoices.
A one-page report: where your leads leak, a rough monthly cost estimate (clearly labeled as an estimate and built only from your numbers), and the 1–3 fixes we'd make first, ranked by payback. It's yours to keep.
No catch. It's how we find out whether we can help. You keep the report either way, and if there's nothing worth fixing, we'll tell you. You can also start with the free Website & ChatGPT Visibility Audit.
It's a short one-page report, and Nicolas gives you a date for it on the call. There's no fixed turnaround, because it depends on what the audit needs to look at.
Good. The audit is still a useful check: it shows what happens to the calls and inquiries that slip past (lunch, after hours, two lines ringing at once, the busy weeks). If everything's covered, you'll have that in writing, and we'll tell you there's nothing to fix.
That's the right worry. Listen to the demo and judge for yourself. If Ava isn't good enough for your customers, we shouldn't build it. She can hand off to a person whenever you want.
You decide how Ava introduces herself, but we don't recommend pretending she's a person.
We build inside the tools you already use. Tell us what you run (your POS (for example Lightspeed, Square or Shopify POS)) on the intro call, and we'll confirm exactly how we'd connect to it before you commit to anything.
No. Ava and missed-call text-back run on your existing number.
Fast. We start with one system and build it inside your existing tools, and the timeline is agreed in writing before we start.
Builds are a fixed scope at a fixed price, usually a deposit up front and the balance on delivery. Ongoing support is optional, billed monthly, and can be canceled any month. Before work starts, you get a full refund. You own the setup, scripts, data and logins, so nothing is held hostage. See our refund policy.
Systems are built inside your own tools and accounts. Your data stays yours, it's never used to train anyone else's software, and a person stays in charge of anything touching money or customers. We'll map exactly what each piece touches on the intro call.
That's common, often because it was a big project that never shipped, or nobody owned it after launch. We start small: fixed scope up front, one system first, built in your tools, with a person in charge. Tell us what broke last time, and we'll tell you honestly whether we'd hit the same wall.
Could be, and we'll tell you if so. The audit sometimes finds nothing worth fixing. But small teams often lose the most per missed inquiry, because the owner is the one on the job. The call is 30 minutes, and you can book a slot a few weeks out.
Nicolas Sposato, CEO of Executive Automation. He runs the intro call, reviews your audit himself and sends the report.
Not yet. We're new, and we'd rather show you a live demo and a free AI audit than invent numbers.
Book the free AI audit
Pick a time for the short intro call. After it, Nicolas reviews your answers and sends a short one-page AI audit report. He'll give you a date on the call. Free, useful even if we never work together, and if there's nothing to fix, we'll tell you.
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