A homeowner sends a kitchen remodel inquiry through your website on Tuesday. You're on a job site. You reply Thursday.
By then, they've booked walkthroughs with two other contractors.
And the bids you do send? A bid for a kitchen, a bath or an addition often gets one follow-up, then weeks of silence.
Estimate requests that wait days
Homeowners often contact several contractors at once. The first thoughtful reply gets the walkthrough.
Calls during site visits
When you're walking a job, the phone goes to voicemail.
Bids sent once
Big projects take weeks to decide. Without steady follow-up, bids go quiet.
Office admin
Schedule updates, change-order paperwork and sub coordination eat the evenings.